Having 15 Amazon Reviews is Worse Than Having No Book At All.
It's Amazon's world. We just live in it.
It amazes me how people—smart, dedicated people who’ve spent a significant amount of time or money or both on their book—will allow their book to sit on Amazon with 15 reviews.
They live in today’s world. They use Amazon to purchase socks and protein bars. They know that before they decided to buy their Knit Cuffed Beanie Warm Winter Hats Unisex Skull Knit Cap Fashion Ski Hat or Wall Mounted Lamp, they considered other beanies and lamps.
They give Amazon more of their time, attention and money than they know they should.
They know that as their brains calculate prices and other details on the things they buy, there’s one factor overriding their ultimate decision: how many reviews the product has.
And yet they let their beloved books sit there with 15 reviews.
Why do they do that?
There’s one reason—or two.
One: they’re focused on the wrong thing. They think the number of books they sell matters. It doesn’t. I’d rather have 100 of my ideal readers read one of my books and have their lives transformed, and hire my company, than 10,000 people whose lives won’t be impacted at all. More people get rich from Lotto tickets than from book sales and publishing a book is a lot harder than buying a Lotto ticket. So why play those odds?
The star rating, when it comes to books, matters far less than the number of reviews. It’s not a blender that either works well or it doesn’t. We all know that different humans like different books and some humans are a-holes. And having variety in the ratings, as opposed to just a succession of a few five-star ones, actually looks far more authentic. Fifteen five-star ratings screams “I just asked 15 friends to review this.”
This is a numbers game. And reviews stay on Amazon, literally, forever. (I’ve heard of people trying to get purposely sabotaging reviews removed and it’s impossible.) Yes, you’re missing the opportunity of having FREE PUBLICITY FOREVER.
There’s a frame store I go to that gives you 20% off some rather pricey frames if you’ll do a Yelp review. They don’t do it because they like giving hundreds of dollars in discounts but because reviews are crucial for every business today. Like it or not, as an author, you are a business.
Of course, we can’t give readers 20% off our books in exchange for a review. So we ask our friends or followers—sometimes several times.
Here’s what happens: our friends or followers say, “Oh yeah, I’ll do it,” and they don’t.
So we post or send out emails stressing how important reviews are to us, and maybe a few reviews trickle in.
We start to feel desperate and lame. None of us like asking for help. So we abandon the project and the book that we loved so deeply into existence sits there with 15 reviews.
But there is, as the recovery saying goes, an easier and softer way. At my company, we gather what we call Review Squads made up of the client’s friends and followers. We also have an Internal Review Squad that we put on the case. And then we nudge them. Because we know they need nudging—from someone who’s not the author.
Here’s the thing: they mean to review your book. They have every intention of doing it. But then their kid comes home crying or the chicken burns or the dishwasher breaks and logging onto Amazon to review a book they probably haven’t finished reading is the last thing on earth they want to do.
I beg you to forge ahead anyway. The first way you can do that is to tell people they don’t need to finish—or even read—your book to review. While I appear to be advocating for dishonesty and in fact I guess I am, it’s really just making it easy for someone to support you by asking them to do something that will take five minutes and not five hours. You can even tell them they don’t need to buy the book since Amazon allows people who haven’t purchased a book to review it.
While a review written by someone who hasn’t purchased the book is considered “unverified,” it still sits there. You can also price your ebook at 99 cents when you’re doing a push for reviews so that your people can both purchase the book for less than, well, anything today but a few Tootsie Rolls at the newsstand. Amazon allows you to change the cost of your book so you can just switch it back after your reviews come in.
If you don’t want to do that, I’ve got an even better idea: if you’ve published a book, put the link in the comments so that anyone reading this can go review your book. I would happily join the brigade but, alas, Amazon banned me years ago from reviewing books—something that can happen if you review too many books by people you know. So while I can’t join your own Review Squad, probably anyone reading this words can. And should.
Why? Because studies show that nothing makes people feel better than being of service. Writing a review for an author is an act of service, especially when it’s a person who doesn’t have the 10,000 reviews of someone like Tim Ferriss or Glennon Doyle.
I’ll even up the ante and say: if you put a link to your book in the comments OR you comment on someone else’s link that you’ll review their book, I’ll send you the exact Review Squad copy we use so you can go get dozens of reviews yourself.
I beg you, do it. I can’t bear your hard work being dismissed because of those 15 measly reviews.
In my opinion, the real difference is between having NO reviews, and having at least a FEW.
If you have, say, 10 reviews, it will reassure a nervous buyer.
The quantity of reviews may depend on the market you're in. For example, a 99c romance can chalk up a great many more sales than an expensive or niche academic work?
There are a few outliers - ones with huge numbers of reviews. But most books don't achieve that.
One of my books keeps getting sales and reviews while other books of mine don't. You never can tell. Publishers have always known that 10% of their output would sell extraordinarily well, 50% would do OK, and 40% would sell almost nothing.
Much has been written about how authors can get reviews. I've never been able to generate a launch crew.
And while readers have good intentions, few will actually get around to leaving a review. In my world of non-fiction:
- asking for a review at 20% into the book may work. Similarly, you can put a request for a review at the end of the book.
- giving readers a lead magnet that gets them on to your list can work.
- asking for a review when replying to a reader is likely to be successful.
Thank Anna and Team,
I've been a fan for years. Here’s my book’s link: https://a.co/d/gZ1KNpi
I will be very grateful if you were to write a review, for those that do, I am happy to reciprocate.